3.1 Nature of Products
All items sold by Alloro Studio are digital downloads.
No physical products will be shipped.

3.2 Delivery
Digital products are delivered electronically via instant download or email.

By completing a purchase, you agree to receive immediate access to the digital product.

You are responsible for ensuring your device and applications support the required file formats before purchase.

3.3 Returns and Refunds
Due to the nature of digital products, all sales are final.

By purchasing, you acknowledge that you receive immediate access to the digital content and therefore lose any right of withdrawal, cancellation, or refund once access has been granted.

This policy does not limit any mandatory consumer rights that cannot be excluded by law.

If you experience a technical issue, download error, or receive a defective file, contact alloro.studio@gmail.com within 72 hours of purchase.

Requests submitted after this period may be reviewed at our sole discretion.

3.4 Product Access
You are responsible for downloading and securely storing your purchased files.

Alloro Studio is not liable for lost, deleted, or inaccessible files once access has been granted.