3.1 Nature of Products

All items sold by Alloro Studio are digital downloads.

No physical products will be shipped.

3.2 Delivery

Digital products are delivered electronically via instant download or email. Ensure your email and device support the required file formats before purchase.

3.3 Returns and Refunds

All sales are final and non-refundable once the digital file has been delivered.

This policy is in line with international consumer protection laws for digital content.

If you experience download errors or file corruption, contact alloro.studio@gmail.com within 7 days for file reactivation or replacement.

3.4 Product Access

You are responsible for backing up your purchased files.

Alloro Studio is not liable for lost files once access has been granted.